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Noticeboard

 

 NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Disabled patient facilities

We offer the following services for disabled patients:

  • access to the building via a ramp
  • disabled parking bays
  • lower access to our reception counter
  • disabled toilets
  • all consulting rooms on the ground floor
  • access to all consulting rooms for wheelchairs
  • patient call system with visual and audible display
  • text or email contact services
  • auditory frequency loop system in reception for easier communication

Please speak to our receptionists, if you have any requirements, which you feel are not being met.

The Welsh Ambulance Service has launched a new Medical Information Card for people who are deaf and hard of hearing.The purpose of the card is to aid communication between the deaf person and the ambulance staff in the event of an emergency. The cards will contain personal information as well as information about a person’s medical history, medication, allergies etc.

Interpreter services

If you are hard of hearing and require the services of an interpreter for your consultation, we can organise this through the Wales Council for the Deaf. Please request this service when booking your appointment. We have a hearing loop at reception so please indicate to a receptionist if you would like to use this to make it easier for you to communicate.

In addition, we can arrange for communication between you and the practice to be by SMS or email if that would be of help.

 

Medical Information Cards can be obtained from ppi.team@wales.nhs.uk, by contacting the Partners in Healthcare Team on 01792 776252. Visit the Deaf and Hard of Hearing section on the Welsh Ambulance Service website for more information http://www.ambulance.wales.nhs.uk/Default.aspx?pageId=230&lan=en. The attached poster gives more information.

Medical card poster

 
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