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 NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

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IMPORTANT NOTICE REGARDING ONLINE PRESCRIPTIONS

From the end of AUGUST 2019  the way in which you order prescriptions online is changing. We will only be using the My Health Online Service.

If you are not already registered to use MY Health Online you will need to complete the forms below and bring them to the surgery along with photo identification at least 2-3 weeks before the end of  AUGUST 2019  You will then be issued with My Health Online registration details.  If you have already registered for My Health Online to make appointments this will also allow you to order repeat prescriptions. 

After completing the registration process you can log into the My Health on line website:

https://www.myhealthonline-inps2.wales.nhs.uk

Click onto prescriptions on the left hand side of screen and a list of your repeat items will be listed.  Click onto the items you are ordering and then on the right hand side of the screen click on request selection, here you can also type a message if required.  When you have completed your order click on submit requestUser guide is available below. 

When you receive your confirmation email from My Health Online please allow 48 working hours for the process to be completed.  You may see processed on the My Health Online prescription page but this does not mean that it is ready for collection.

Request for a My Health Online Account

Request for a My Health online account for child or carer

Frequently asked questions

Patient's user guide

Repeat Prescriptions

A repeat prescription can be requested by bringing, posting or faxing your repeat prescription slip to the practice. It can also be ordered on-line, see above. Prescriptions can also be sent directly to some pharmacies. Repeat prescriptions cannot be organised over the telephone. Please note that you should not use this form to request any other service from the practice e.g. requesting a sick note, as we are unable to process anything other than the repeat prescription through this process. Requests other than for a repeat prescription using this form will not be processed.

If you are requesting the repeat prescription by post, please enclose a stamped addressed envelope.

Medication should be requested at least 48 hours in advance (five days if sent by post allowing 48 hours from when the request is received) or 72 hours if ordered with a pharmacy.

At any one time,only one month's supply for most medicines will be issued. If you are going abroad for longer than 4 weeks, please ask one of the receptionists for advice.

Please ensure that you order only the items you need on your repeat by ticking each item required on your repeat slip. This will help to avoid wastage.

Please note that when you order your repeat prescriptions on-line via our website, a confirmation email is generated to confirm your request. Depending on your email settings, this confirmation email may be treated by your email system as 'spam' or 'junk' email. You can avoid this by adding the practice email address to your contacts.

 

 
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