OUR PRACTICE STAFF ARE HERE TO HELP YOU.
OUR AIM IS TO BE AS POLITE AND HELPFUL AS POSSIBLE TO ALL PATIENTS - WE HAVE IMPLEMENTED A CARE NAVIGATION SYSTEM APPROVED BY THE LOCAL HEALTH BOARD
IF YOU CONSIDER THAT YOU HAVE BEEN TREATED UNFAIRLY OR INAPPROPRIATELY, PLEASE ASK THE RECEPTION STAFF TO CONTACT DEBRA TUCKER WHO WILL BE HAPPY TO ADDRESS YOUR CONCERNS.
HOWEVER, SHOUTING AND SWEARING AT PRACTICE STAFF WILL NOT BE TOLERATED UNDER ANY CIRCUMSTANCES AND PATIENTS WHO ARE ABUSIVE MAY BE REMOVED FROM THE PATIENT LIST.
PLEASE HELP US TO HELP YOU.
There are a number of midwives attached to the practice. They are part of the Caerphilly team of midwives. They hold an ante-natal clinic here on a Tuesday afternoon by appointment, and will look after your delivery and post-natal care.
There are two teams of District Nurses attached to the practice covering different areas of Caerphilly. The district nurses are available to visit you in your home if you are unable to come to the surgery for dressings, injections and other nursing care.
Should you require a District Nurse, please contact the surgery on: (029) 2088 7831, where messages will be recorded for the district nurses, who will assess your needs and arrange a home visit.
To contact the Health Visitors please call (029) 2085 2806 or (029) 2088 8728.