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Noticeboard

CORONAVIRUS INFORMATION BELOW - DO NOT ATTEND SURGERY OR HOSPITAL IF YOU HAVE BEEN TO CHINA, THAILAND, JAPAN, REPUBLIC OF KOREA, HONG KONG, TAIWAN, SINGAPORE, MALAYSIA OR MACACU IF YOU HAVE SYMPTOMS OF COUGH, FEVER, DIFFCULTY BREATHING - RING NHS DIRECT 0845 4647 OR 111 WALES. IF MEDICAL EMERGENCY DIAL 999 AND INFORM THEM OF RECENT TRAVEL.  SEE MORE DETAILS BELOW

Emergency Appointments

 

WE ARE CHANGING OUR EMERGENCY APPOINTMENT SYSTEM FROM 20TH APRIL 2020

 

If you have an emergency medical problem that cannot wait for a routine appointment, please present to the surgery between 9-10am Monday to Friday.

 

There will no longer be an emergency drop in surgery in the afternoon.

 

We will no longer take requests for same day emergency appointments at the reception desk after 10 am. For health information and advice, including who is best to help deal with your problem please telephone 111 free of charge, 24 hours a day or contact the surgery via telephone where the receptionists will take some details about your emergency problem and arrange for the GP to call you back. Please ensure you are available by telephone for the GP to contact you. After discussing your problem, the GP will arrange an appropriate appointment if necessary.

 

If you have a life threatening emergency eg. Chest pains, severe shortness of breath, significant bleeding or signs of a stroke please call 999 or go directly to A and E.

 

Please remember that your local pharmacist is able to treat a range of common ailments free of charge. Ask one of our receptionists for a list of common problems they are able to treat.

CORONAVIRUS INFORMATION FROM PUBLIC HEALTH WALES

Advice for travellers from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macua from Chief Medical for Wales

It is recommended that all travellers who develop relevant symptoms, however, mild, within 14 days of returning from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should self isolate at home immediately and call:

NHS Direct 0845 45 46 or phone 111

It is recommended that travellers from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau, should isolate for 14 days, even if they do not have symptoms, due to increased risk from that area.

PLEASE DO NOT PRESENT AT SURGERY IF YOU HAVE TRAVELLED TO ANY OF THE ABOVE IN LAST 14 DAYS. CONTACT THE ABOVE TELEPHONE NUMBERS. 

For more information go to Public Health Wales Website:-

https://phw.nhs.wales/topics/wuhan-novel-coronavirus/

 

NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Access to your medical records - all access requests are made under the General Data Protection Regulations 2018

An application for access to personal data may be made to the Practice by any of the following:-

  • An individual
  • A person authorised by the individual in writing to make the application on an individual’s behalf e.g. solicitor, family member or carer
  • A person having parental responsibility for the individual where he/she is a child
  • A person appointed by a court to manage the affairs of an individual who is deemed incompetent
  • Individuals who hold a health and welfare Lasting Power of Attorney
  • Where the individual has died, the personal representative and any person who may have a claim arising out of the individual’s death (the executor of the deceased’s will; someone who has been appointed as an Administrator of the Estate by the Courts; someone who has the written consent of either of the above to be given access, someone who is in the process of challenging the deceased’s will)

Application

Individuals wishing to exercise their right of access should:-

  • Make a written application to the Practice holding the records, including via email and complete subject access request form and provide photo identification when returning form to the practice
  • Provide such further information as the Practice may require to sufficiently identify he individual, photo identification
  • Personal  requests for data are normally processed free of charge unless excessive requests are being made for the same information
  • Please allow up to 28 days
  • Some third Party requests such as solicitors and insurance company requests will be made under ‘subject access rules’ and therefore will invoke a processing charge of up to £50

 

 CLICK BELOW TO DOWNLOAD APPLICATION FORM 

 Request form

Access may be denied or restricted where:

  • The record contains information which relates to or identifies a third party that is not a care professional and has not consented to the disclosure. If possible, the individual should be provided with access to that part of the record which does not contain the third party information
  • Where it has been judged that supplying you with the information is likely to cause serious harm to the physical or mental health or condition of you, or any other person

 

 

 
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