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Noticeboard

CORONAVIRUS INFORMATION BELOW - DO NOT ATTEND SURGERY OR HOSPITAL IF YOU HAVE BEEN TO CHINA, THAILAND, JAPAN, REPUBLIC OF KOREA, HONG KONG, TAIWAN, SINGAPORE, MALAYSIA OR MACACU IF YOU HAVE SYMPTOMS OF COUGH, FEVER, DIFFCULTY BREATHING - RING NHS DIRECT 0845 4647 OR 111 WALES. IF MEDICAL EMERGENCY DIAL 999 AND INFORM THEM OF RECENT TRAVEL.  SEE MORE DETAILS BELOW

Emergency Appointments

 

WE ARE CHANGING OUR EMERGENCY APPOINTMENT SYSTEM FROM 20TH APRIL 2020

 

If you have an emergency medical problem that cannot wait for a routine appointment, please present to the surgery between 9-10am Monday to Friday.

 

There will no longer be an emergency drop in surgery in the afternoon.

 

We will no longer take requests for same day emergency appointments at the reception desk after 10 am. For health information and advice, including who is best to help deal with your problem please telephone 111 free of charge, 24 hours a day or contact the surgery via telephone where the receptionists will take some details about your emergency problem and arrange for the GP to call you back. Please ensure you are available by telephone for the GP to contact you. After discussing your problem, the GP will arrange an appropriate appointment if necessary.

 

If you have a life threatening emergency eg. Chest pains, severe shortness of breath, significant bleeding or signs of a stroke please call 999 or go directly to A and E.

 

Please remember that your local pharmacist is able to treat a range of common ailments free of charge. Ask one of our receptionists for a list of common problems they are able to treat.

CORONAVIRUS INFORMATION FROM PUBLIC HEALTH WALES

Advice for travellers from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macua from Chief Medical for Wales

It is recommended that all travellers who develop relevant symptoms, however, mild, within 14 days of returning from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should self isolate at home immediately and call:

NHS Direct 0845 45 46 or phone 111

It is recommended that travellers from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau, should isolate for 14 days, even if they do not have symptoms, due to increased risk from that area.

PLEASE DO NOT PRESENT AT SURGERY IF YOU HAVE TRAVELLED TO ANY OF THE ABOVE IN LAST 14 DAYS. CONTACT THE ABOVE TELEPHONE NUMBERS. 

For more information go to Public Health Wales Website:-

https://phw.nhs.wales/topics/wuhan-novel-coronavirus/

 

NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Support for carers

Advice and support for carers
 

Financial support for carers and those you care for
If you care for someone, there is a range of financial benefits available to you and also to the person you care for. Being a carer means someone, whether they are an adult or a child, who looks after and supports a friend, relative or neighbour, who could not manage without their help. This could be due to age, physical or mental illness or disability. It does not mean a professional care-worker or personal assistant who gets paid for their work.

Do not be afraid to ask for help and claim what you are entitled to.

Carers' assessments
If you provide care for someone aged 18 or over, your local social services should carry out an assessment to see if you are entitled to any services that could make caring easier for you. A carer's assessment is about your needs as a carer.

Example of help available
1. Help with household tasks
2. Help with caring tasks during the day and night
3. Respite care
4. Activities for the ‘cared-for’ person
5. Benefits advice
6. Contact details for chiropodist, community dentist, health visitor or optician


Useful contacts:

Macmillan Nurse – Please discuss with GP or practice nurse

Caerphilly County Borough Council – Social Services
Telephone: 0808 100 2500 - Website: http://www.caerphilly.gov.uk (external link)

The following link takes you to a page dedicated to information for carers

http://www.caerphilly.gov.uk/site.aspx?s=3lFU4iY3w3eyvbQsZJPLHAU1yu7oFHte53P1Dak+BVI=

Direct Gov
Carers Allowance Tel: 01253 856123 - Website: www.direct.gov.uk/en/CaringForSomeone (external link)

Carers Trust - Telephone 029 2009 0087 - Website -

     http://www.carers.org/ (external link) or www.youngcarers.net (external link)

Carer’s UK
Telephone: 0808 808 7777 - Website: www.carersuk.org (external link)

Citizens Advice Bureau 
Website: www.adviceguide.org.uk  (external link)

Contact a Family – For families with disabled children
Telephone: 0808 808 3555 - Website: www.cafamily.org.uk (external link)

Carer’s Direct (by NHS Choices)
Telephone: 0808 802 0202 - Website: www.nhs.uk/carersdirect (external link)

Alzheimers Society
Telephone: 0207 423 3500 – Website: www.alzheimers.org.uk (external link)

Age Cymru
Telephone: 029 2043 1555 – Website: http://www.ageuk.org.uk/cymru/  (external link)

Information and support for young carers

The Children's Society Include Project

Website: www.youngcarer.com

NHS Children First

Website: wwwchildrenfirst.nhs.uk

Information on mental health issues designed for young people

Website: www.youngminds.org.uk

Information and support for children caring for someone with cancer

Website: www.macmillan.org.uk/Cancerinformation/Ifsomeoneselsehascancer/Youngcarers2010.aspx

Disabled parents network

Website: www.disabledparentsnetwork.org.uk

Bereaved children

The Cruse Bereavement Care Youth Involvement Project (RD4U) website: www.rd4u.org.uk

Winston's Wish website: www.winstonswish.org.uk

 

Tonyfelin Medical Centre cannot take responsibility for pages maintained by external providers.  



 
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