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WE ARE NOT TAKING DROP IN PATIENTS - PLEASE TELEPHONE THE SURGERY IF YOU NEED TO BE SEEN DO NOT ATTEND UNLESS INVITED BY GP OR YOU ALREADY HAVE A BOOKED APPOINTMENT

SEE  LATEST NEWS & NOTICEBOARD FOR COVID UPDATES & HELP

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

If you think you may have coronavirus DO NOT attend a GP practice, hospital or pharmacy.

We are not taking walk in patients at the moment. Please phone the surgery for initial telephone assessment. We will then either advice you as appropriate, see you here at the surgery or direct you to the most appropriate service. Please appreciate our telephone lines are extremely busy at this time and we are doing our best to meet the demand. Every patient will be screened for a cough and temperature before entering the building, to protect all patients and staff.

 

Routine appointments have been cancelled temporarily and we will review this on a daily basis. IF YOU HAVE A BOOKED ROUTINE APPOINTMENT PLEASE CONTACT THE SURGERY FOR ADVICE REGARDING THIS.

 

If you have access to My Health Online, then please use this service to order your prescription . We are asking patients to provide stamped self addressed envelope or have a nominated pharmacy to forward your prescriptions so we avoid repeat attendance at the surgery.

 

IF MEDICAL EMERGENCY DIAL 999 AND INFORM THEM THAT YOU THINK YOU MAY HAVE CORONAVIRUS

 

For more CORONAVIRUS information see the 'Latest News' tab on the right side of the screen

SAFEGUARDING INFORMATION

  • National Domestic Violence Helpline: 0808 2000 247 https:/ /www.nationaldahelpline.org.uk/
  • NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
  • Childline 0800 1111: offers free, confidential advice and support for any child 18 years or under, whatever the worry.
  • MIND www.mind.org.uk  Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • YoungMinds https://youngminds.org.uk Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus

Emergency Appointments

 

WE ARE CHANGING OUR EMERGENCY APPOINTMENT SYSTEM FROM 20TH APRIL 2020

 

If you have an emergency medical problem that cannot wait for a routine appointment, please present to the surgery between 9-10am Monday to Friday.

 

There will no longer be an emergency drop in surgery in the afternoon.

 

We will no longer take requests for same day emergency appointments at the reception desk after 10 am. For health information and advice, including who is best to help deal with your problem please telephone 111 free of charge, 24 hours a day or contact the surgery via telephone where the receptionists will take some details about your emergency problem and arrange for the GP to call you back. Please ensure you are available by telephone for the GP to contact you. After discussing your problem, the GP will arrange an appropriate appointment if necessary.

 

If you have a life threatening emergency eg. Chest pains, severe shortness of breath, significant bleeding or signs of a stroke please call 999 or go directly to A and E.

 

Please remember that your local pharmacist is able to treat a range of common ailments free of charge. Ask one of our receptionists for a list of common problems they are able to treat.

 

 

 

For more information go to Public Health Wales Website:-

https://phw.nhs.wales/topics/wuhan-novel-coronavirus/

 

NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Latest News

COVID-19

A suspected case of coronavirus is anybody with (1) a NEW continuous cough, and/or (2) a high temperature of 37.8 degrees Celsius or above. this is regardless of travel history or contact with a confirmed case.

If you think you may have coronavirus:

- Stay at home and self-isolate for 7 days. Information on how to self-isolate can be found on the links below.

- You DO NOT need to phone 111

- You DO NOT need to be tested for coronavirus

If after 7 days you are feeling better and you do not have a temperature, you can stop self-isolation, but social distancing is still required. Please be aware that a persistent cough may be present for several weeks.

If you can not cope with your symptoms, your symptoms are getting worse, or if after 7 days you do not feel any better. Please use the online symptom checker (link below), or phone 111. Do not stop self-isolating until you have done this.

If it's a medical emergency please phone 999 and inform the call handler you think it is coronavirus.

For people who share their household with others. The symptomatic person is required to self isolate for 7 days from symptoms onset, and follow the guidance above. All other household members need to self isolate for 14 days from symptoms onset, even if they're not showing symptoms themselves. If they develop symptoms, then that person needs to self isolate for a further 7 days, as per guidance above. Please see link regarding Staying at Home for further information.

Those people who are deemed at an increased risk of complication from coronavirus, from 16th March 2020, have been advised to self isolate for a period of 12 weeks. Those people include: - Anybody over the age of 70 years - Anybody under the age of 70 years with underlying health condition - Pregnant women... Please see the link below regarding Social Distancing for more information

From the 24th March, every person is required to socially distance themselves.

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

CORONAVIRUS -CLICK ON LINKS BELOW FOR FURTHER INFORMATION

Advise on self isolation: https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/self-isolation-advice/

Advise on staying at home: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

COVID-19 NHS 111 symptom checker: https://111.nhs.uk/covid-19

Advise of Social Distancing: https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

Advice on the Coronavirus


 APPOINTMENTS DURING COVID-19 OUTBREAK

We are reviewing all routine appointments and non-essential services in order to protect patients and reduce the risk of Coronavirus spread. We are offering routine telephone consultations in place of face to face appointments where clinically appropriate,  and you may be asked to consider this when booking a future appointment.

You will understand that this is a busy and challenging time for the surgery and we would appreciate your understanding and patience.


HOME BLOOD PRESSURE MONITORING - SEE HOME MONITORING DOCUMENTS BELOW


How to record home BPs lying and standing

How to record home BPs sat down

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SAFEGUARDING INFORMATION

  • National Domestic Violence Helpline: 0808 2000 247 https:/ /www.nationaldahelpline.org.uk/
  • NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
  • Childline 0800 1111: offers free, confidential advice and support for any child 18 years or under, whatever the worry.
  • MIND www.mind.org.uk  Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • YoungMinds https://youngminds.org.uk Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus

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Mental Health Info for Children, Young People, Parents & Carers - COVID

Mental well being - "How are you doing" - Public Health Wales website:

https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/staying-well-at-home/how-are-you-feeling/

MENTAL HEALTH INFORMATION

STRESS CONTROL ONLINE

https://www.youtube.com/channel/UCDVRme6oWZT2hsCYaSergGw  

http://stresscontrol.org

https://www.youtube.com/playlist?list=PL_BKErJ_jlSQHKFtHPCRmEctDtcNCCowB

https://www.facebook.com/EPPCymru

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Guide for Parents when your child is ill

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DIABETES INFORMATION

Diabetes Newsletter

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COVID-19 NHS Optometry Service Provision in Gwent

Optometry Services

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NHS Dental Service Provision in Gwent 

Dental Services

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SEXUAL HEALTH INFORMATION -

Sexual Health Information

PHYSIOTHERAPY / MSK - INFORMATION - See website below

http://www.wales.nhs.uk/sitesplus/866/page/41582

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Gambling information

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15th October 2019

BREXIT AND YOUR MEDICINES

Brexit Information Leaflet


 https://gov.wales/health-and-social-care-brexit-information-materials

www.gov.wales/preparing-wales-brexit/health-and-social-services

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AUGUST 2019 Click here to view New Out of Hours Service - 111

Click here to view information for The New Breast Unit at Aneurin Bevan University Health Board

Important Notice

Changes to prescribing of Gabapentin & Pregabalin

From the 1st April 2019 Gabapentin & Pregabalin are changing to a schedule 3 Controlled Drug

Good practice requires that this class of drug is limited to a 1 month supply.  if  your prescription for these is currently for more than 1 month then your quantity prescribed may be reduced (Eg. if you receive 2 or 3 months supply at a time this will be reduced to monthly prescriptions).  If you have these drugs on your batch prescription (prescriptions done for 12 months and kept with the pharmacy) you will need to speak to the pharmacist or prescription clerk so that this medication can be put on a monthly repeat for either you or the pharmacy to order depending on how you order your repeat medication.

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Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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