Noticeboard

FLU VACCINATIONS

All patients aged 50 and over can now contact us to book the flu vaccinations.  You can also book if you are aged 50 and under and are eligible/at risk (see list below).  If you are able to do so please email; flu.w95046@wales.nhs.uk to book an appointment.  If you do not have access to email please phone but be aware the phone lines are very busy at the moment.

Eligible at risk criteria (People aged six months to less than 50 years with a long-term health condition)

Chronic respiratory disease such as asthma requiring regular inhaled steroids, or chronic obstructive pulmonary disease (COPD). Chronic heart disease. Chronic kidney disease at stage 3, 4 or 5 Chronic liver disease. Chronic neurological disease such as Parkinson’s disease, motor neurone disease. Learning disability. Diabetes. Immunosuppression due to disease such as HIV/AIDS or treatment such as cancer treatment (and household contacts of at risk individuals). Asplenia or dysfunction of the spleen. Morbidly obese (class III obesity), this is defined as those with a Body Mass Index (BMI) of 40 or above, aged 16 or over. All pregnant women at any stage of pregnancy (first, second or third trimesters). Carers - Those who are the unpaid carer, including young carers, of a person whose health or welfare may be at risk if the carer falls ill, including those who receive a carer’s allowance. The carer need not reside with, or be related to, the person being cared for

IMPORTANT CHANGES TO OUR ROUTINE AND NON-URGENT BLOOD TEST APPOINTMENTS

There is a national shortage of blood bottles within the UK until further notice.  This means all UK GP practices are affected by the current shortage and we are taking urgent steps alongside our hospitals to prioritise their use.  This means currently we are taking appointments for URGENT blood tests only.

We have been given national guidance on how to manage this shortage and this will take effect from Tuesday the 24 August 2021.  As a result we will be cancelling or delaying any ROUTINE or NON-URGENT blood  tests and only blood test booking in URGENT blood tests.  If you already have a routine or non-urgent blood test booked in, we will be in touch shortly to cancel your appointment.  This will be done via phone or by text message.

Please be assured we will reschedule your appointment once the situation has improved and in-line with government guidance.

Please do not call us or contact us with regards to booking in any ROUTINE or NON-URGENT blood tests.  Our clinicians will continue to evaluate your medical need for these tests and will allocate you an URGENT blood appointment if needed.  Currently we are experiencing exceptional levels of demand on our service and appreciate your support through these challenging times.

 These changes are likely to be in place for at least 4 weeks.  We will continue to update you via our website and Facebook page as to any changes to our national situation.  We fully understand the frustration this is likely to cause and apologise for any inconvenience.

COVID-19 VACCINE - Please visit www.phw.nhs.wales/covid-19-vaccination  for further information.

IF YOU  HAVE AN EMERGENCY SUCH AS CHEST PAIN, HEAVY BLEEDING DIAL 999

IF YOU NEED URGENT MEDICAL ADVICE CALL - 111

ECONSULT  - MEDICAL ADVICE FROM GP, TEST RESULTS, SICK NOTE REQUESTS, SELF HELP ADVICE &  ADMINISTRATIVE REQUESTS CLICK ON "GET STARTED" ON THE ECONSULT PICTURE BELOW - Please note this is NOT for any kind of repeat/acute medication request - please order this in your usual way. 

SEE  LATEST NEWS & NOTICEBOARD FOR COVID UPDATES & HELP

If you think you may have coronavirus DO NOT attend a GP practice, hospital or pharmacy. For more CORONAVIRUS information see the 'Latest News' tab on the right side of the screen

We are not taking walk in patients. Please phone the surgery for initial telephone assessment (re symptoms of covid). We will then either advise you as appropriate, see you here at the surgery or direct you to the most appropriate service. Please appreciate our telephone lines are extremely busy at this time and we are doing our best to meet the demand. Every patient will be screened for a cough and temperature before entering the building, to protect all patients and staff.

  

If you have access to My Health Online, then please use this service to order your prescription . We are asking patients to provide stamped self addressed envelope or have a nominated pharmacy to forward your prescriptions so we avoid repeat attendance at the surgery.

 

SAFEGUARDING INFORMATION

  • National Domestic Violence Helpline: 0808 2000 247 https:/ /www.nationaldahelpline.org.uk/
  • NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
  • Childline 0800 1111: offers free, confidential advice and support for any child 18 years or under, whatever the worry.
  • MIND www.mind.org.uk  Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • YoungMinds https://youngminds.org.uk Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus

CHANGES FROM 22ND JUNE 2020

There will no longer be emergency drop in surgeries or any pre booked routine appointments with the GP's.  These will be booked at the GP request after completing an econsult  online or by telephoning the surgery to complete a elite consult with our care navigators.

 

For health information and advice, including who is best to help deal with your problem please telephone 111 free of charge, 24 hours a day, If you complete an elite/econsult then please ensure you are available by telephone for the GP to contact you. After discussing your problem, the GP will arrange an appropriate appointment if necessary.

 

If you have a life threatening emergency eg. Chest pains, severe shortness of breath, significant bleeding or signs of a stroke please call 999 or go directly to A and E.

 

Please remember that your local pharmacist is able to treat a range of common ailments free of charge. Ask one of our receptionists for a list of common problems they are able to treat.

 

 

For more information go to Public Health Wales Website:-

https://phw.nhs.wales/topics/wuhan-novel-coronavirus/

 

NEW OUT OF HOURS SERVICE 

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - WE ARE CLOSED EVERY BANK HOLIDAY UNLESS OTHERWISE SPECIFIED

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2021
2 AprilFridayGood Friday
5 AprilMondayEaster Monday
3 MayMondayEarly May bank holiday
31 MayMondaySpring bank holiday
30 AugustMondaySummer bank holiday
27 DecemberMondayin lieu of Christmas Day
28 DecemberTuesdayin lieu of Boxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you can visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Latest News

Menopause self referral information - OAK (options, action, knowledge)

Menopause information (OAK)

Welsh Government announced on Friday 14th May that that international travel is open from Monday 17th May 2021 but are reminding people that it should be for essential reasons only.

See web link  https://gov.wales/new-international-travel-rules-for-wales-confirmed-by-first-minister

People who’ve had two Covid vaccines, and urgently need to travel to a country that accepts vaccination Status on entry, can get a paper-based certificate from Monday 24 May.

Guidance has been published on the Welsh Government website regarding "Getting a vaccine certificate for international travel / GOV.WALES / Cael tystysgrif brechiad ar gyfer teithio rhyngwladol | LLYW.CYMRU

See web link https://gov.wales/getting-vaccine-certificate-international-travel

The telephone number for the Wales helpline to request certificates will be added to this web page on 00.01 Monday 24th May

Welsh Government are nationally putting out proactive communications to tell people not to call their GP or vaccination centre as they won’t be able to issue the certificates.

COVID NEWSLETTER

eConsult - Will be live from Monday 22nd June 2020. 
Due to Coronavirus, help protect patients and our staff by using our new online service called eConsult, This will be the preferred method of contact i.e. booking appointments, telephone consultations, request sick notes, letters, test results and acute prescriptions that you may have had before but are not on your repeat list.
eConsult is a service for patients wanting to contact the practice and you will get a response within 24 hours.  Avoid calling the practice as our phone lines are busy.  Simply use eConsult and avoid the queue
For vulnerable patients, those without internet access and those who choose not to use eConsult, you will still be able to phone us.  Our care navigators will take a brief history using an econsult elite template, so that you can get the right treatment at the right time.
Unless your problem is of an urgent nature our response will be by the end of the next working day or sooner, whether you contact us through eConsult or via the phone.
Patient Benefits of eConsult
• Patients may not need a trip to the practice and their query may be resolved with a phone call, email or text from the practice
• Medical advice is available 24/7 even when the practice is closed – Patients can check their health symptoms  online and receive on the spot medical advice and treatment guidance thanks to NHS Choices content
• Patients will get a response from the practice by the end of the next working day or sooner
• Access wherever and whenever patients want from any device. Unlike a telephone call patients can complete an eConsult as it suits them, without taking up practice time
• Patients can request sick notes and test results without the need for an appointment saving patient and practice time
Use the following link for a demonstration of eConsult.
Face to face appointments
If you are invited for a face to face appointment for whatever reason, please cover your mouth and nose with a mask or scarf to minimise risk to you and to others.
Thank you for your ongoing support .
Please remember the pandemic continues, there are still cases locally and now is the time to be extra careful
Follow Welsh guidance and stay safe

COVID-19

Stay local and keep Wales safe:

  • always observe social distancing

  • wash your hands regularly

  • if you are meeting one other household, stay outdoors and stay local

  • work from home if you can

Stay at home if you or someone you live with has either:

  • a high temperature

  • a new, continuous cough

  • loss of smell or taste (anosmia)

Check out the welsh government website for all the up-to-date guidance regarding the coronavirus: https://gov.wales/protect-yourself-others-coronavirus 

Test, Track & Trace:

Click on here: - Test, Track & Trace Information 

Test, Track and Trace information from the welsh government website: https://gov.wales/test-trace-protect-coronavirus

Should I apply for a test? See the welsh government website to see if you need a coronavirus test: https://gov.wales/apply-coronavirus-test


 APPOINTMENTS DURING COVID-19 OUTBREAK

We are reviewing all routine appointments and non-essential services in order to protect patients and reduce the risk of Coronavirus spread. We are offering routine telephone consultations in place of face to face appointments where clinically appropriate,  and you may be asked to consider this when booking a future appointment.

You will understand that this is a busy and challenging time for the surgery and we would appreciate your understanding and patience.


HOME BLOOD PRESSURE MONITORING - SEE HOME MONITORING DOCUMENTS BELOW


How to record home BPs lying and standing

How to record home BPs sat down

___________________________________________________________________________

SAFEGUARDING INFORMATION

  • National Domestic Violence Helpline: 0808 2000 247 https:/ /www.nationaldahelpline.org.uk/
  • NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
  • Childline 0800 1111: offers free, confidential advice and support for any child 18 years or under, whatever the worry.
  • MIND www.mind.org.uk  Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • YoungMinds https://youngminds.org.uk Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus

________________________________________________________________________

Mental Health Info for Children, Young People, Parents & Carers - COVID

Mental well being - "How are you doing" - Public Health Wales website:

https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/staying-well-at-home/how-are-you-feeling/

https://www.unicef.org/coronavirus/how-talk-your-child-about-coronavirus-covid-19

MENTAL HEALTH & WELL BEING INFORMATION

STRESS CONTROL ONLINE

This free course is designed to help you improve your mental health and wellbeing. Feeling worried or anxious can have a big impact on your health and for some people life can be particularly difficult. CLICK THIS LINK FOR MORE INFO.  https://phw.nhs.wales/services-and-teams/activate-your-life/

https://www.youtube.com/channel/UCDVRme6oWZT2hsCYaSergGw  

http://stresscontrol.org

https://www.youtube.com/playlist?list=PL_BKErJ_jlSQHKFtHPCRmEctDtcNCCowB

https://www.facebook.com/EPPCymru

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

http://caerphillymind.co.uk/active-monitoring.html

OSTEOARTHRITIS OF KNEE - SELF REFERRAL INFORMATION

OAK referral - Self referral for OA knee

__________________________________________________________________________

Guide for Parents when your child is ill

__________________________________________________________________________

DIABETES INFORMATION

Diabetes Newsletter

___________________________________________________________________________

COVID-19 NHS Optometry Service Provision in Gwent

Optometry Services

___________________________________________________________________

NHS Dental Service Provision in Gwent 

Dental Services

___________________________________________________________________

SEXUAL HEALTH INFORMATION -

Sexual Health Information

PHYSIOTHERAPY / MSK - INFORMATION - See website below

https://abuhb.nhs.wales/hospitals/a-z-hospital-services/physiotherapy/

http://www.wales.nhs.uk/sitesplus/866/page/41582

___________________________________________________________________________________________

Gambling information

_____________________________________________________________________________

15th October 2019

BREXIT AND YOUR MEDICINES

Brexit Information Leaflet


 https://gov.wales/health-and-social-care-brexit-information-materials

www.gov.wales/preparing-wales-brexit/health-and-social-services

__________________________________________________________________________

AUGUST 2019 Click here to view New Out of Hours Service - 111

Click here to view information for The New Breast Unit at Aneurin Bevan University Health Board

Important Notice

Changes to prescribing of Gabapentin & Pregabalin

From the 1st April 2019 Gabapentin & Pregabalin are changing to a schedule 3 Controlled Drug

Good practice requires that this class of drug is limited to a 1 month supply.  if  your prescription for these is currently for more than 1 month then your quantity prescribed may be reduced (Eg. if you receive 2 or 3 months supply at a time this will be reduced to monthly prescriptions).  If you have these drugs on your batch prescription (prescriptions done for 12 months and kept with the pharmacy) you will need to speak to the pharmacist or prescription clerk so that this medication can be put on a monthly repeat for either you or the pharmacy to order depending on how you order your repeat medication.

___________________________________________________________________________

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
NHS WalesThis site is brought to you by My Surgery Website