IMPORTANT NOTICE REGARDING ONLINE PRESCRIPTIONS
From the end of AUGUST 2019 the way in which you order prescriptions online is changing. We will only be using the My Health Online Service.
If you are not already registered to use MY Health Online you will need to complete the forms below and bring them to the surgery along with photo identification at least 2-3 weeks before the end of AUGUST 2019 You will then be issued with My Health Online registration details. If you have already registered for My Health Online to make appointments this will also allow you to order repeat prescriptions.
After completing the registration process you can log into the My Health on line website:
Click onto prescriptions on the left hand side of screen and a list of your repeat items will be listed. Click onto the items you are ordering and then on the right hand side of the screen click on request selection, here you can also type a message if required. When you have completed your order click on submit request. User guide is available below.
When you receive your confirmation email from My Health Online please allow 48 working hours for the process to be completed. You may see processed on the My Health Online prescription page but this does not mean that it is ready for collection.
Request for a My Health Online Account
Request for a My Health online account for child or carer
Frequently asked questions
Patient's user guide
A repeat prescription can be requested by bringing, posting or faxing your repeat prescription slip to the practice. It can also be ordered on-line, see above. Prescriptions can also be sent directly to some pharmacies. Repeat prescriptions cannot be organised over the telephone. Please note that you should not use this form to request any other service from the practice e.g. requesting a sick note, as we are unable to process anything other than the repeat prescription through this process. Requests other than for a repeat prescription using this form will not be processed.
If you are requesting the repeat prescription by post, please enclose a stamped addressed envelope.
Medication should be requested at least 48 hours in advance (five days if sent by post allowing 48 hours from when the request is received) or 72 hours if ordered with a pharmacy.
At any one time,only one month's supply for most medicines will be issued. If you are going abroad for longer than 4 weeks, please ask one of the receptionists for advice.
Please ensure that you order only the items you need on your repeat by ticking each item required on your repeat slip. This will help to avoid wastage.
Please note that when you order your repeat prescriptions on-line via our website, a confirmation email is generated to confirm your request. Depending on your email settings, this confirmation email may be treated by your email system as 'spam' or 'junk' email. You can avoid this by adding the practice email address to your contacts.