This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

WE ARE NOT TAKING DROP IN PATIENTS - PLEASE TELEPHONE THE SURGERY IF YOU NEED TO BE SEEN DO NOT ATTEND UNLESS INVITED BY GP OR YOU ALREADY HAVE A BOOKED APPOINTMENT

SEE  LATEST NEWS & NOTICEBOARD FOR COVID UPDATES & HELP

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

If you think you may have coronavirus DO NOT attend a GP practice, hospital or pharmacy.

We are not taking walk in patients at the moment. Please phone the surgery for initial telephone assessment. We will then either advice you as appropriate, see you here at the surgery or direct you to the most appropriate service. Please appreciate our telephone lines are extremely busy at this time and we are doing our best to meet the demand. Every patient will be screened for a cough and temperature before entering the building, to protect all patients and staff.

 

Routine appointments have been cancelled temporarily and we will review this on a daily basis. IF YOU HAVE A BOOKED ROUTINE APPOINTMENT PLEASE CONTACT THE SURGERY FOR ADVICE REGARDING THIS.

 

If you have access to My Health Online, then please use this service to order your prescription . We are asking patients to provide stamped self addressed envelope or have a nominated pharmacy to forward your prescriptions so we avoid repeat attendance at the surgery.

 

IF MEDICAL EMERGENCY DIAL 999 AND INFORM THEM THAT YOU THINK YOU MAY HAVE CORONAVIRUS

 

For more CORONAVIRUS information see the 'Latest News' tab on the right side of the screen

SAFEGUARDING INFORMATION

  • National Domestic Violence Helpline: 0808 2000 247 https:/ /www.nationaldahelpline.org.uk/
  • NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
  • Childline 0800 1111: offers free, confidential advice and support for any child 18 years or under, whatever the worry.
  • MIND www.mind.org.uk  Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’
  • YoungMinds https://youngminds.org.uk Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus

Emergency Appointments

 

WE ARE CHANGING OUR EMERGENCY APPOINTMENT SYSTEM FROM 20TH APRIL 2020

 

If you have an emergency medical problem that cannot wait for a routine appointment, please present to the surgery between 9-10am Monday to Friday.

 

There will no longer be an emergency drop in surgery in the afternoon.

 

We will no longer take requests for same day emergency appointments at the reception desk after 10 am. For health information and advice, including who is best to help deal with your problem please telephone 111 free of charge, 24 hours a day or contact the surgery via telephone where the receptionists will take some details about your emergency problem and arrange for the GP to call you back. Please ensure you are available by telephone for the GP to contact you. After discussing your problem, the GP will arrange an appropriate appointment if necessary.

 

If you have a life threatening emergency eg. Chest pains, severe shortness of breath, significant bleeding or signs of a stroke please call 999 or go directly to A and E.

 

Please remember that your local pharmacist is able to treat a range of common ailments free of charge. Ask one of our receptionists for a list of common problems they are able to treat.

 

 

 

For more information go to Public Health Wales Website:-

https://phw.nhs.wales/topics/wuhan-novel-coronavirus/

 

NEW OUT OF HOURS SERVICE - 13/8/2019

LOCAL GP OUT OF HOURS SERVICE AND NHS DIRECT NOW SHARE THIS EASY TO REMEMBER TELEPHONE NUMBER - 111

IT IS FREE AND WILL HELP YOU FIND THE RIGHT ADVICE SUPPORT AND TREATMENT

SEE "LATEST NEWS" REGARDING GABAPENTIN AND PREGABALIN MEDICATIONS

BANK HOLIDAY CLOSURES - MONDAY 26th AUGUST 2019

GDPR - GENERAL DATA PROTECTION REGULATIONS FROM 25TH MAY 2018

PLEASE GO TO POLICIES TO SEE MORE INFORMATION

BANK HOLIDAY CLOSURES :-

2019
19 AprilFridayGood Friday
22 AprilMondayEaster Monday
6 MayMondayEarly May bank holiday
27 MayMondaySpring bank holiday
26 AugustMondaySummer bank holiday
25 DecemberWednesdayChristmas Day
26 DecemberThursdayBoxing Day

 OUT OF HOURS SERVICE  - 111

EMAIL TO THE PRACTICE

IF YOU ARE CONTACTING THE PRACTICE VIA EMAIL, IF YOU DO NOT RECEIVE A RESPONSE WITHIN 2 DAYS PLEASE RING TO ENQUIRE WHETHER OR NOT IT HAS BEEN RECEIVED.  SINCE THE "CYBER-EVENT" ON THE NHS IN APRIL 2017  THE NHS HAS TIGHTENED UP ON SECURITY AND A LOT OF EMAILS ARE POSTED TO THE "JUNK BOX".

 

Dental Helpline

If you require an emergency dental appointment or are seeking to register with an NHS dentist for routine treatment, please call the Dental Helpline on:

01633 488389 

For weekends/bank holidays and evenings (opens at 6:30pm weekday evenings).

 Out of hours:

01633 744285

For a list of Dentists taking on NHS patients in your area please email ABBDental.Helpline@wales.nhs.uk

  Car parking

Please note that the car park section closest to the practice building is for staff parking only. Please do not drive through the 'No Entry' signs. Please do not park in any of the GP parking spaces. Also please do not park on the double yellow lines - you will be restricting access for ambulances to the practice if you do. 

 Screening programmes

The practice encourages all its eligible patients to participate in screening programmes provided by Public Health Wales. These are: Breast Test Wales; Cervical Screening Wales; and Bowel Screening Wales. Information is included below in the relevant pages under 'Further Information'.

 Eye conditions

If you have a minor eye condition eg. conjunctivitis, you csn visit an optician rather than the GP. The practice can issue you with a prescription for any medication the optician may consider necessary.

 NHS choose well campaign 

The Choose Well campaign is designed to provide information to the public about the range of NHS and other services, which are available as alternatives to attending the Emergency Department or dialling 999. Please see below for further information. 

 

Shingles – Introduction of new vaccine (herpes zoster vaccination)

Shingles is a condition caused by the reactivation of the chickenpox virus. If you have had chicken pox, the virus stays in the body until it is reactivated, causing shingles. Shingles is an infection of a nerve and the area of skin supplied by the nerve.

About 1 in 5 people has shingles at some time in their life. It can occur at any age, but it is most common in people over the age of 50. It is uncommon to have shingles more than once, but about 1 in 50 people has shingles two or more times in their life.

Unfortunately the body’s immune system weakens with age and so the chance of developing shingles also increases as people get older and as a result individuals over 50 years of age more frequently suffer from the condition.

What are the symptoms?

The virus usually affects one nerve only, on one side of the body. Symptoms occur in the area of skin that the nerve supplies. The usual symptoms are pain and a rash. The most commonly involved nerves are those supplying the skin on the chest or abdomen. The upper face (including an eye) is also a common site. Shingles usually starts with a headache, fever and tiredness and general feeling of being unwell. It is also very common to feel a burning pain on the body which may become excruciating.

Within days or indeed up to 3 weeks the area of pain will turn into a rash which then changes into fluid filled blisters. When these burst they turn into sores which eventually heal.  Most people recover however continue to feel extreme pain in the area of the rash that can remain for months or even years.

 Introduction of a new vaccination for Shingles

A Shingles vaccination is now available and it is recommended that anyone over 50 years of age should consider taking the treatment in order to protect themselves from the condition which can be both extremely painful and has the possibility of causing health problems over a sustained period of time.

The vaccination is available on the NHS, although the Department of Health’s Joint Committee on Vaccination and Immunisation (JCVI) has recommended that a universal herpes zoster vaccination programme for adults aged 70 from the 1st day of September after your 70th birthday for the following year. (see NHS choices for eligible criteria) ,71,72, 78 and 79 years. NHS choices website for eligible criteria - http://www.nhs.uk/Conditions/vaccinations/Pages/who-can-have-the-shingles-vaccine.aspx.  There is also an eligibility calculator on Public Health Wales website for shingles http://www.wales.nhs.uk/sitesplus/888/page/43922

If you would like the vaccination and are not in the age range stated you could have one done privately. The single-dose vaccination is available at a cost of £120.

If you are interested in the vaccine, please speak to a receptionist.

 

 

 

 
NHS WalesThis site is brought to you by My Surgery Website