Online Appointments
NHS WALES APP - DOWNLOAD TO BOOK GP APPOINTMENTS ONLINE
To access GP services via the App, you must:
- have a fully verified NHS login, or a valid photo ID to set one up
- be aged 16 or over
If you do not currently have the App on your device, here's how to get it:
You can download the NHS Wales App by following this link to the Apple App Store: https://apps.apple.com/gb/app/nhs-wales-app/id1636689276
or by following this link to the Google Play Store: https://play.google.com/store/apps/details?id=com.dhcw.nhswapp
You can access the web browser version of the NHS Wales App by following this link: https://app.nhs.wales
NHS WALES APP
For minor concerns you should call NHS 111 Wales if you are feeling ill and unsure what to do, or for any health information on a wide range of conditions, treatments, and local health services 24 hours a day. You can also use the Online Symptom Checker to check any health concerns before contacting the surgery.
Telephone Triage and Face to Face
We encourage all patients to telephone for anything urgent as part of our Full Telephone Triage System. This can allow for rapid resolution of your problem, potentially without the need for you to come to the surgery. A member of the team will contact you via phone, video consultation or text to and resolve your problem remotely.
Call: 02920 887831
For routine telephone and face to face appointments please call after 10.00am as phones are likely to be busy.
Emergency appointments and all telephone appointments only please call between 08:00am and 10.00am.
Health reviews can be submitted online. See Home page. A member of the clinical team will contact you if required.
Please Help Us to Help You and Others
If you have a medical problem which is new, then the first things to do is consider self-care and self-help. There is plenty of advice available by downloading our App and selecting 'I want help for my condition' or by clicking the 3 bars on the top left of the App and choosing 'Health Resources'.
You can also see your local community pharmacist under the common ailment scheme who can treat a number of conditions and provide a Free NHS Prescription without the need to take up an appointment at the surgery.