My Health Online - Repeat Prescriptions
If you are not already registered to use MY Health Online you will need to complete the forms opposite and bring them to the surgery along with photo identification. The easiest way to register is via our App as you can upload the forms to avoid attending the surgery. You will then be issued with My Health Online registration details. If you have already registered for My Health Online to make appointments this will also allow you to order repeat prescriptions.
After completing the registration process you can log into the My Health on line website:
Click onto prescriptions on the left hand side of screen and a list of your repeat items will be listed. Click onto the items you are ordering and then on the right hand side of the screen click on request selection, here you can also type a message if required. When you have completed your order click on submit request. User guide is available below.
When you receive your confirmation email from My Health Online please allow 48 working hours for the process to be completed. You may see processed on the My Health Online prescription page but this does not mean that it is ready for collection.
Annual Medication Review
As part of our ongoing commitment to your health, we undertake an annual medication review on all patients on repeat medication and with certain ongoing medical conditions such as asthma and diabetes. You should receive a form attached to your last prescription detailing when your medication review is due and what to do next.
Depending on the types of medication you are currently taking or your ongoing medical condition, you may be asked to have a blood test, a telephone consultation or a face to face consultation with a doctor, pharmacist or specialist nurse.
Request One Off - Non-Regular Medication
Please use this form ONLY when you require medication which is not on your repeat prescription.
The following medication will not be prescribed by a clinican without being seen first due to saftey reasons - Co-codamol, Tramadol, Codeine, Dihydrocodeine, MST, Oxycontin, Pain Patches, Zopicone, Diazepam, Lorazepam, Temazepam, All Anti-Depressants, Naproxen, Ibuprofen, Diclofenac and any Antibiotics.
Nominate a Pharmacy Process
We are encouraging patients to nominate a Pharmacy. This will enable you to collect your prescription directly from the pharmacy rather than you taking the time to collect it from the surgery.
Please ensure that you allow sufficient time for your prescription to be processed (up to 72 hours at the practice and at least 48 hours at the pharmacy, please check with your pharmacy as some require 7 days not 48 hours). Therefore putting your request in earlier is recommended to avoid any delay.
If you do not nominate a pharmacy the surgery will nominate a pharmacy for you.
For patients taking certain long term medication, we are able to offer repeat dispensing, whereby your repeat medication will be authorised for periods of 6 / 12 months. Your prescriptions will be held by your choice of pharmacy, where you can collect your medication without having to return to the surgery every month to submit your repeat request. Conditions qualifying for repeat dispensing at present include thyroid condition, HRT and diabetes. Other medication may be added in due course. However, it is only for those patients who are stable on their medication over a period of time. Please discuss this with a GP or pharmacist if you are interested in this service.
Other long term medication
Whereas repeat prescriptions are usually issued for one month's medication, we provide repeat prescriptions for longer periods eg. up to 12 months for certain medication, for example contraceptive pill.
Medicine Waste Management
We will periodically review your repeat medication and may remove items (eg. skin preparations, dressings and certain medication), which we believe you no longer need or you only need infrequently. Please speak to a receptionist, who can advise you on how to re-order if necessary.